BROOKFIELD, CT — In a rapidly changing business landscape where consumers are ordering from big box stores and corporate delivery services, two local, independent business owners hope to get their message out that shopping locally and supporting small businesses not only helps them, but the communities they serve, including Brookfield. Founder and co-owner of Vroom Service Now, Scott Leandra, along with his business partner David Harvey, say that exceptional customer service is what has gotten them this far.
“We are David against Goliath,” Harvey said regarding their competition.
“We started way before the big national companies came into the area,” said Leandra, who founded the company in Sandy Hook back in 2009 with only seven restaurants.
“With great support from our loyal customers, we have been able to grow and continue to bring more local restaurant choices to more areas than ever before.”
Operating out of their office in Brookfield, the pair said they are experiencing “tremendous growth” of their food delivery service.
“We’ve tripled in size in the last two years,” said Leandra. The company is now in 40 towns in Connecticut and New York and more than 200 restaurants. By the end of 2018 they project to be in 60 towns with over 300 local restaurants participating in the service. The restaurant delivery service delivers food right to consumers’ front doors and pride themselves in their “old fashioned customer service.”
“Although most customers order online or by mobile app, they can still talk to a live person when they need one,” Leandra explained.
Delivery prices start at $3.99 and there is a $17 minimum order. The service delivers within nine miles of the participating restaurant for everyday deliveries and can travel up to 20 miles for catering orders.
Vroom Service Now delivers to the following Connecticut and New York towns:
|North Salem NY|
“Unlike other delivery services, Vroom Service Now does not increase menu prices to the customer.”
Vroom Service Now delivers from 10 a.m. through 10 p.m. seven days a week. Delivery times average about 45 minutes. Leandra said that putting a personal touch on business relationships and knowing their restaurant partners can reach out to them at any time, separates them from the big national brands.
“Having been in the restaurant industry for over 25 years, we understand what restaurants go through every day. Restaurant owners understand the difficulty of delivering hot food to customers and appreciate the value of our service,” Leandra stated.
“There are a lot of great people in the restaurant industry. We have had a lot of fun getting to know many of them. We enjoy what we do, and the great people we meet along the way.”
To view local restaurants in your area that Vroom Service delivers from, visit www.vroomservicenow.com.
Photo credit: Scott Leandra, Vroom Service Now